If you are the top person in your organization you have an awesome responsibility, likely more than you ever bargained for and certainly more than you’ve probably contemplated.

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When it comes to taking care of the customer, you can never do too much. But if the customer is king, why are so many companies simply not getting it?..

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When times are good and your company is growing, you tend to focus on increasing market share or targeting new markets, and it’s easy to forget about your customers.

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So you need a job.  A good job. Maybe you’re graduating soon and have already become tired of hearing your parents and friends ask, “Do you have a job yet?” 

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Around the world, employers and employees alike are still struggling. Many are flat in growth or have declined, and employers are faced with these tough choices... 

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When you hire, don’t rescue desperation. Many skills you can train,but inspiration isn’t easy to develop and actually takes a bit of work. Take the time to evaluate the whole person, not just their curriculum vitae.

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