High staff turnover in customer service and contact centre roles can be a challenge and is often costly. By utilising Drake’s services, we do the hard work for you. Our comprehensive recruitment methodology sources the best talent to help you succeed in the market.
With 70 years of experience, our team of recruiters are familiar with all the industry challenges and ensure the recruitment process for your next customer-focused role is seamless.
The Drake Customer Service recruitment team holds deep knowledge and experience in recruiting for the following roles including, but not limited to:
With strong competition and ample job opportunities, employees have more choice now than ever before. Organisations are required to work harder and smarter to attract the best talent.
Leveraging a recruitment partner like Drake Customer Service can save you time and money with established networks and a recruit to fit methodology. Our team helps you find talent quickly that can fit seamlessly into your team.
Drake’s long-standing reputation, combined with our specialist customer service recruitment team, allows us to source and select qualified “customer first” talent for your organisation each and every time. Whether it’s a call centre operator, a contact centre advisor, or a skilled customer service administration role, we can match you with the people you need.
Flexible or full-time, working from home or remote. We understand the importance of customer service excellence and appreciate the value it brings to an organisation.