13 14 48

Recent Post

09/09/2011

The people service profit chain

By Drake Editorial Team

The companies with the sharpest customer focus and who have made this into a market differentiator typically enjoy an above average profitability. In other words: Sharper customer focus leads to a sharper competitive edge.

Read More

08/09/2011

The importance of perspective

By David Huggins

Would you run a long distance with one hundred pounds of excess weight strapped to your body? No? Then why would you run through life with useless or unhelpful ideas lodged in your mind?

Read More

 

08/09/2011

Bad to worse - 6 ways to kill workplace productivity

By Drew Stevens

The problem with organizations today is with leaders that cannot lead and workers that have little passion. Rather than repair the issue, leaders place band-aids on surgical incisions.

Read More

03/09/2011

Cross functional team harmony - part 2

By Drake Editorial Team

Cross-functional teams are being used increasingly in organizations to improve coordination of interdependent activities among specialized subunits. 

Read more

02/09/2011

How to resolve the morale issue at work - part 2

By Drake Editorial Team

Issues of low morale and productivity are onerous, volatile, and difficult to control. There is a need for management, the organization, and the individual to assist with success factors.

Read More

01/09/2011

Cross functional team harmony - part 1

By Drew Stevens

Imagine a time when you worked for an organization where everyone collaborated, communicated effectively and organizational politics did not exist. Do you remember that?

Read More