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Recent Post

12/07/2011

Why don't we measure how well we treat customers?

By Jim Barnes

A young woman called a service provider fully intending to cancel her service. But the representative she encountered on the phone changed everything.

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12/07/2011

Leveraging senior teams in the new economy

By RHR International

The new economic “normal” is going to call for tough decision making and very hard judgment calls to keep analysts, shareholders and the board happy...

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12/07/2011

Common mistakes to avoid in your job interview

By Drake Editorial Team

It's tough to avoid interview traps if you don't know what they are. Here are a few to watch out for.

 

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07/07/2011

Team building magic, part 2

By Drake Editorial Team

A high performing team is a team that performs at an elite level, achieving extraordinary results, time and again. Team building is not seen as a separate activity but is integrated into every action, interaction and communication.

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05/07/2011

Interview questions to prepare for

By Drake Editorial Team

How to prepare for an interview. 15 most commonly asked interview questions and the perfect answers.

 

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30/06/2011

Team building magic, part 1

By Drake Editorial Team

The concept of team building is largely misunderstood in business today. Many organizations view team building as buying team hats, t-shirts and jackets, hiring motivational speakers to “pump up” the group...

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