No surprise here — we all make mistakes. Many earn their initial management jobs simply by doing well in their follower position...

Read More

“I can do it better.” This is what most entrepreneurs are thinking when they start, or buy, a business. And most can! A successful small business owner usually has the skills required to sell and provide good customer service.

Read More

One of the most common questions I get when doing management training comes from millennial managers who find themselves in the awkward position of supervising former peers.

Read More

Staff appraisals or staff performance reviews are pretty common in most organizations these days. While these sessions should be an ideal opportunity to reflect and get the best from each and every employee, it does not always turn out that way...

Read More

Being reluctant to sort through difficulties at work seems to be a very human condition. Many of us get frustrated or hurt by others at work, but we refuse to speak to that person directly...

Read More

High-performing employees are something every small business owner should dream of finding and hiring into his or her company. After all, high performers are confident, multi-tasking team players...

Read More