Talent Management Solutions
10/09/2012
Become the boss no one wants to leave
By Drake Editorial Team
Why would anyone want to be led by you? That’s the question that needs to frame your journey to becoming the boss no one wants to leave.
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10/04/2012
Hiring right for a customer-focus culture
By Eric Fraterman
As soon as the customer walks into the store, reaches your Web site, calls your company, a friendly greeting from any (real, live, human) employee will make the customer feel welcomed.
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15/02/2012
The 8 things your staff dislike about you
By Dr. Rhonda
As the boss, are you bringing your personal life to work? Are you often grumpy? You may have pet peeves about your staff, but they have pet peeves about you too. Find out the 8 things your staff dislikes about you...
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15/02/2012
The 8 things I dislike about my staff
By Dr. Rhonda Savage
Do you get frustrated with your staffs’ annoying workplace habits? Here are eight things to think about to prevent pet peeves from turning into bigger staff problems.
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13/02/2012
The road towards sharp customer-focus goes via people management - part 2
By Eric Fraterman
Developing a sharper Customer Focus for a sharper competitive edge is a means for sustainable competitive differentiation and thus a profit strategy...
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13/02/2012
The pros and cons to outsourcing your HR functions
By Michelle Ganuelas
Outsourcing your HR can benefit your company tremendously but like any project, there may be some concerns that linger before you come to a decision.
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