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Recent Post

13/06/2011

You will be googled

By Drake Editorial Team

Some things about Web 2.0 make our lives better. However, when it comes to job searching, the way we use the Internet today can have serious implications.

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10/06/2011

Interview with Kim Benn

By Ben Gottlieb

Kim Benn is a Branch Manager at Drake International’s Islington branch, and a member of Drake’s leadership team. Kim manages a team of eight employees, and has been working with Drake for 25 years.

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08/06/2011

How to deal with difficult clients

By Drew Stevens

For the amount of time and concentration in customer service sometimes it’s important to understand that is not the representative’s fault but merely an unruly customer. This is an unfortunate occurrence but... 

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06/06/2011

Internship journal: make the most of your experience

By Ben Gottlieb

Although a large part of an internship is based on how one can add value to an organization; another highly important aspect of the experience is the benefit that the intern receives...

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05/06/2011

Great leaders grow profits

The more comprehensive a company’s leadership development efforts, the better its financial results in terms of shareholder return, growth in market share, growth in net income, and return on sales.

 

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03/06/2011

Webinar recap: How to lay off or terminate employees

By Mike Harvey

This post was written by Mike Harvey as a followup to his June 2nd webinar titled, "A Manager's Guide: How to Lay Off or Terminate Employees". 

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