13 14 48

Recent Post

21/07/2011

Team building magic, part 4

By Drake Editorial Team

This is part 4 of a 5 part article courtesy of Drake International.

Read More

19/07/2011

Asking the right questions

By Drake Editorial Team

Do you have any questions? Surprisingly, the most common answer is "no." Not only is this the wrong answer, but it’s also a missed opportunity to find out information about the company.

Read More

14/07/2011

Team building magic, part 3

By Drake Editorial Team

There are many excellent assessment tools available to optimize team composition. They involve taking the results from various testing methodologies to arrive at conclusions...

Read More

12/07/2011

Got meaning? Seven drivers to leverage meaning at work

By Dave Ulrich

In the last few years, many leaders have been playing a corporate version of "Whack-A-Mole." Every time a crisis pops up - like the need to cut costs, keep customers, or outsmart competitors - they move quickly to beat back ...

Read More

12/07/2011

Why don't we measure how well we treat customers?

By Jim Barnes

A young woman called a service provider fully intending to cancel her service. But the representative she encountered on the phone changed everything.

Read More

12/07/2011

Leveraging senior teams in the new economy

By RHR International

The new economic “normal” is going to call for tough decision making and very hard judgment calls to keep analysts, shareholders and the board happy...

Read more