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Have you ever been charmed by an applicant? Hired a friend or family member and been disappointed? Kept poor performers long after they should have been asked to leave?..
If you have delegated tasks to employees, you know that everyone is not thrilled about taking on added work. Some objections may be mild and some hostile...
Wherever I travel, people talk about leadership, and many organizations are making it quite clear that they no longer want managers but leaders...
Many managers mistakenly fear that efforts focused on reducing employee stress require reducing productivity or creating a “country club” atmosphere of low expectations and reduced workloads.
No surprise here — we all make mistakes. Many earn their initial management jobs simply by doing well in their follower position...
“I can do it better.” This is what most entrepreneurs are thinking when they start, or buy, a business. And most can! A successful small business owner usually has the skills required to sell and provide good customer service.
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