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Drake Dashboards

10/07/2017

People Analytics: 10 Things You Need to Know

By Josh Bersin

As critical roles in business become more competitive, the competition for strategic talent is intense.

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15/05/2011

Would you do business with you?

By Eric Fraterman

When it comes to taking care of the customer, you can never do too much. But if the customer is king, why are so many companies simply not getting it?..

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12/04/2011

Seven keys to building great teams

By Drake Editorial Team

Fostering teamwork is a top priority for many leaders to increase productivity, improve customer service, provide more flexible systems, and empower employees...

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24/03/2011

The high cost of doing nothing

By The Ken Blanchard Companies

Most executives know that strong leadership is essential for overall organizational success. However, in most organizations, a lack of urgency to improve leadership...

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09/03/2011

10 best practices for employee surveys, part 2

By Patrick J. Gilbert, Ph. D

Read about the last five best practices for survey design and implementation and the implications of these best practices for employee response rates...

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07/03/2011

10 best practices for employee surveys, part 1

By Patrick J.Gilbert, Ph.D

A highly engaged workforce delivers superior products and services, and this in turn leads to greater customer satisfaction and improved sales performance...

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