Exit Interviews

15/01/2014

How to position yourself for your next career move

By Drake Editorial Team

Have you thoughtfully planned out your next career move? Most people have not. While they may have a vague idea of what their profession will look like in the future...

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21/05/2013

How to start a difficult discussion off right

By Drake Editorial Team

The way you begin a difficult discussion can determine its fate. If you immediately trigger defensiveness or combativeness in the other, the chances of a productive outcome drop to nearly zero.

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12/09/2012

Stopping employee de-motivators in their tracks

By Drake Editorial Team

We live in an uncertain world and always have. There is no security in a job, a career or a way of life. Sooner or later each of us must face our own reality that our security is within us...

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12/09/2012

How leaders can help teams develop

By Drake Editorial Team

Many theorists have tried to explain how and why teams develop. Each theorist offers a different perspective of leadership, but most agree that leaders need to be concerned with the group's content, process, and output.

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10/09/2012

Don't be a bully

By Drake Editorial Team

There is no room for bullying in effective leadership. Leaders must be held to a higher standard. Years ago in the 70’s and 80's, tough autocratic leadership that often bordered on bullying was viewed as effective...

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13/06/2012

Bad customer service: “it’s the people, stupid” or “blame the bosses' policies”?

By Drake Editorial Team

In my previous blog entries I have argued about the validity of the People > Service > Profit idea and about the importance of Hiring Right. 

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