Drake Training

13/09/2011

Why most training fails

By Jim Clemmer

Most organizations use their training investments about as strategically as they deploy their office supplies spending. And the impact on customer satisfaction, cost containment or quality improvement is just as useless.

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17/06/2011

Webinar recap: 5 ways to reduce your business risk with workplace health & safety programs

By Kathleen Collins

This post was created by Kathleen Collins as a followup to her webinar titled, "5 Ways to Reduce Your Business Risk with Workplace Health & Safety Programs...

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12/04/2011

Seven keys to building great teams

By Drake Editorial Team

Fostering teamwork is a top priority for many leaders to increase productivity, improve customer service, provide more flexible systems, and empower employees...

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29/03/2011

8 ways to overhaul performance reviews and transform your culture

By Quint Studer

Performance reviews tend to get a bad rap. Employees dread them, vacillating between cynical eye rolls and desperate last-minute bids to suck up to the boss before review time...

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25/03/2011

Dealing with difficult employees

By F. John Reh

Difficult employees are that way simply because it is a behaviour that has worked for them in the past. 

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24/03/2011

The high cost of doing nothing

By The Ken Blanchard Companies

Most executives know that strong leadership is essential for overall organizational success. However, in most organizations, a lack of urgency to improve leadership...

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