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Drake P3 Behavioural Assessment

13/02/2012

The pros and cons to outsourcing your HR functions

By Michelle Ganuelas

Outsourcing your HR can benefit your company tremendously but like any project, there may be some concerns that linger before you come to a decision.

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27/01/2012

Why self-awareness and personal honesty is critical to career success and happiness

By Laura Plant

There are countless resources out there providing job finding tips. They have taught us the do’s and don’ts of resume writing, the importance of customizing our cover letters, how to network and navigate the job boards.

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10/01/2012

10 tips to create an effective management team

By Rick Johnson

A team culture is necessary for success. Working together effectively is not automatic. It takes a specific effort and the development of a culture that is supported by executive management.

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08/12/2011

How are you shifting the performance of your people?

By Drake Editorial Team

There is a significant difference between dumping your anger or frustration on someone who is not meeting your standards, and communicating in a way that will create a real and permanent shift in behaviour – as well as the required results. 

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08/12/2011

7 things every ‘customer facing person’ needs to know now

By JoAnna Brandi

There’s never been a time when great customer service mattered more than it does now. Consumer confidence is down, and the customers who are buying have scores of choices of where to buy and how to buy.

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24/11/2011

Bring out the worst

By David Huggins

What it is that brings out the worst in our self or in others has always been a fascinating question and I’m not sure that I’ve ever found a convincing explanation - until recently.

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