Drake P3 Behavioural Assessment
The pros and cons to outsourcing your HR functions
By Michelle Ganuelas
Outsourcing your HR can benefit your company tremendously but like any project, there may be some concerns that linger before you come to a decision.
Why self-awareness and personal honesty is critical to career success and happiness
By Laura Plant
There are countless resources out there providing job finding tips. They have taught us the do’s and don’ts of resume writing, the importance of customizing our cover letters, how to network and navigate the job boards.
10 tips to create an effective management team
By Rick Johnson
A team culture is necessary for success. Working together effectively is not automatic. It takes a specific effort and the development of a culture that is supported by executive management.
How are you shifting the performance of your people?
By Drake Editorial Team
There is a significant difference between dumping your anger or frustration on someone who is not meeting your standards, and communicating in a way that will create a real and permanent shift in behaviour – as well as the required results.
7 things every ‘customer facing person’ needs to know now
By JoAnna Brandi
There’s never been a time when great customer service mattered more than it does now. Consumer confidence is down, and the customers who are buying have scores of choices of where to buy and how to buy.
Bring out the worst
By David Huggins
What it is that brings out the worst in our self or in others has always been a fascinating question and I’m not sure that I’ve ever found a convincing explanation - until recently.