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Top Performer Profiling
Employee soft skills such as problem solving, self-motivation, and interpersonal skills are the bed rock of every aspect of your business operations. A joint study by three universities, including Harvard, uncovered that soft skills delivered a whopping 250 percent return on investment.Although technical skills will always be important, with employees shifting significantly to working remotely and/or from the office in a hybrid working model, certain soft skills such as communication, adaptability, and work ethic have become even more essential.
When you need a job – particularly when you need one now – seems like the wrong time to be thinking about “finding yourself”. After all, you have CV’s to send out, cover letters to write, and interviews to attend. And besides, it’s not like there is a well-defined path to follow that leads to personal understanding.
We live in the digital age. Beyond that, we live in a time when anyone, anywhere can share any piece of information they like. And we have many ways for doing so – Facebook, LinkedIn, Twitter, YouTube, Instagram, and blogs are just a few of the sites or tools we use to connect and share with others all over the world.
Surprisingly, the most common answer to this question is “no.” Not only is this the wrong answer, but it’s also a missed opportunity to find out information about the company. It is important for you to ask questions. Not just any questions, but those relating to the job, the company and the industry. Consider two candidates interviewing for an inside sales position, Henry and Chris.