While our client's identity is deeply rooted in its conceptual prêt-à-porter collections, its leather goods, footwear, and accessories are also highly successful worldwide. Among its iconic products are its handbag collections, and the development of ready-to-wear collections for men has been notably successful.


Your Opportunity

You will be accountable for sustaining the brand image, achieving sales and KPI goals, managing the store team, recruiting, retaining, and developing clients, and ensuring compliance with all processes and guidelines set by our client to maximize the store's potential.

How You Will Contribute

• Manage a retail sales team while overseeing daily store operations including sales targets, KPIs, housekeeping, staff training, inventory management, complaints handling, etc.
• Lead and motivate the retail sales team to provide excellent customer service and achieve sales targets.
• Ensure operational effectiveness and efficiency in accordance with our client's standards and requirements.
• Attract, develop, and retain talent by creating a positive work environment and a feedback culture.
• Build a customer database and maintain strong relationships with valuable customers and VIPs.

Who You Are

• Prior experience in retail managment with people and store operation management- 2 years +
• Inclusive leadership style and excellent organizational skills.
• Adaptable, persuasive, risk-taking, and dynamic.
• High sensitivity to client experiences and loyalty.
• Proficient in both spoken and written English.
• Good PC skills, including MS Office and other digital tools.

Why Work with Us?

This is an exciting opportunity to contribute to our client's philosophy and to join a team that offers opportunities to learn and grow. Our client is committed to fostering your professional development within the company or the Kering group. We empower leaders to create, build, and sustain high-performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling work environment.

Diversity Commitment

Our client is dedicated to fostering a diverse workforce. We believe that diversity in all its forms-gender, age, nationality, culture, disability, sexual orientation-enriches the workplace and enhances our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talent based on competencies and alignment with our brand values. We are committed to setting people up for success and discussing how to excel within our company as part of our interview process.

Our Commitment to Diversity & Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.