• Full Time, Permanent Position (8AM - 5PM)
• Luxury car brand, located in Alexandria NSW
• $60K - $70K + Super + Commission Structure

The purpose of the Parts Interpreter is to serve the Parts counter which provides custom to the workshop, service consultants, warehouse and pre-delivery departments needs, ensuring a cost effective and time efficient service.

Key Responsibilities:

• Parts Service

• Respond promptly to queries from internal customers, interpret part required, determine parts availability and prepare quotations.
• Pick up parts from warehouse and provide to internal customer.
• Prioritise quotations and parts, depending on the urgency of request and the needs of the customer.
• Handle retail and trade enquiries.
• Handle all Porsche credit procedure.

• Administration

• Prepare back-order confirmation reports on each vehicle on receipt of part and issue consultant with back-order report.
• Prepare the VOR forms for orders and ensure confirmation as received from distributor.
• Ensure job number is allocated and recorded for all requests. Order parts from warehouse, ensuring dispatch note is signed by consultant.
• Where appropriate, place back order to Germany and inform consultants and supervisors of estimated time of arrival.

• Supervising (if applicable)
• Co-ordinate and prioritise the activities completed by the Apprentice.
• Assist Apprentice deal with new problems on the job.
• Participate in performance appraisal yearly and suggest areas of strengths and areas for development which require training.

• Requirements:

• Qualification as an Automotive Interpreter with a minimum of 2 years' experience.
• Experience in luxury automotive industry would be desirable.
• Valid drivers' licence and forklift license would be highly desirable.
• Strong communication skills, both written and verbal.
• Proven experience in a customer focused position.
• Previous experience using a DMS and intermediate computer skills.

OUR COMMITMENT TO DIVERSITY & INCLUSION

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

RIGHT TO WORK

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.