Our client is one of Australia's leading primary healthcare providers with over 60 clinics located throughout metropolitan and regional centres, comprising medical centres and four dedicated skin clinics.

They have a long history in providing healthcare services, with a team of dedicated doctors, nurses and staff who are genuinely passionate about the health and well-being of their patients.

They are engaged and compassionate about the communities in which they operate and work hard to ensure the best healthcare service is delivered to all individuals and families. Their services span all aspects of primary healthcare from general health assessments, pediatrics, travel medicine, skin checks, and chronic disease health assessments and management including diabetes and asthma.

In many locations they also offer allied health services which will continue to expand, together with occupational health services.

They are seeking a full-time Assistant Practice Manager (2IC) to work 38 hours per week, Monday to Friday. You will receive comprehensive training, including a full orientation, online compliance training, and ongoing support from the onsite Practice Manager.

In this role, you will:

• Enhance Administrative Efficiency: Assist with administrative and reception functions, ensuring a patient experience aligned with our core values.
• Support Leadership: Step into the Practice Manager role during their absence, providing seamless leadership and continuity.
• Advance Your Career: Ideal for a current 2IC or an experienced Medical Receptionist ready to take the next step.

Key Responsibilities

• Supporting the Practice Manager
• Leadership, Development and Training of Staff
• Chronic Disease Management (CDM) Coordination
• Quality Improvement * Communication
• Customer Service
• Accuracy & Privacy
• Debt recovery
• Billing accuracy
• Medicare batching and rejection resubmissions
• Act as the Practice Manager during periods of absence

About you;

• Previous 2IC Experience: Highly valued for the role.
• Medical Receptionist Background: Essential for this position.
• Knowledge of Medical Practice Operations: Understanding of general business functions.
• Leadership and Teamwork Skills: Ability to inspire and guide others.
• Outstanding Customer Service: Committed to ethical practices and conduct.
• Strong Communication Skills: Excellent in both verbal and written forms.
• Intermediate Computer Proficiency: Adept with necessary software and tools.
• Work Health & Safety Awareness: Familiar with relevant regulations and privacy laws.
• Pre-Employment Medical: Funded by the company for your convenience.
• Must be eager, proactive, and open to learning.

Our client offers;

• Exclusive Discounts: Enjoy generous offers from top brands like Woolworths, Myer, JB Hi-Fi, Uber, and more.
• Comprehensive Leave Benefits: Access employer-funded Parental Leave and Sorry Business Leave.
• Referral Incentives: Participate in our Candidate Referral Program.
• Health and Wellness Perks: Benefit from discounted Gym Memberships and Corporate Health Insurance.
• Employee Support: Utilize our Employee Assistance Program.
• Flexible Leasing Options: Take advantage of Novated Leasing.
• Career Growth Opportunities: Expand your skills and knowledge through our in-house online learning platform.
• Employee Feedback: We value your input through engagement surveys and act on what matters to you.
• Inclusive Culture: Join a diverse workforce that reflects our vibrant community.

This is a great permanent opportunity on offer with a great remuneration package. If this sounds like you, please click on the APPLY button and submit your resume.

Our Commitment to Diversity & Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.