This Medical Receptionist role is ideal for an experienced medical administration professional who enjoys working in a fast-paced specialist practice, delivering exceptional patient care, and keeping busy in a collaborative clinical environment. The right person will recognise this opportunity as a natural next step if they have experience in medical rooms and are looking to join a respected specialist clinic.

Why This Role

This role offers the opportunity to join a leading specialist eye care clinic where you'll become an integral part of a supportive and professional team. You'll gain exposure to specialist ophthalmology, enjoy variety across both reception and bookings and have access to ongoing training and development. Unlike many reception roles, this position provides a diverse workload, balancing front-of-house responsibilities with referral management and bookings support.

The Role: Medical Receptionist

In this role, you will spend most of your time welcoming patients, managing a busy reception desk, coordinating appointments, handling a high volume of incoming calls, and ensuring patients receive a positive experience from arrival through to departure. You'll work closely with specialists, nurses, technicians and the wider administration team while supporting the efficient day-to-day operation of the clinic. The role also includes referral triaging, maintaining accurate patient records, and providing backfill support within the bookings team when required.

What You'll Bring

• Previous experience working as a Medical Receptionist or within specialist medical rooms (essential)
• Strong communication and customer service skills with a professional and empathetic approach
• The ability to multitask, prioritise competing demands, and remain calm in a busy clinical environment
• Excellent organisational skills and strong attention to detail
• A collaborative, flexible approach and willingness to support the wider team
• Experience within ophthalmology or another specialist medical practice will be highly regarded

Benefits & Environment

Benefits for this role include ongoing training and development, the opportunity to build your career within a respected specialist ophthalmology practice, a supportive and collaborative team culture, and a varied workload that keeps every day interesting. You'll enjoy working in a professional environment that values teamwork, quality patient care, and continuous improvement.

If this Medical Receptionist role sounds right for you, apply today.

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.