📍 Location: Wangara
📅 4 Days Per Week
⏳ 6-12 Months (Maternity Leave Cover)

Are you an organised, customer-focused professional looking for a temporary role with a great team? Our client is seeking a Customer Service & Sales Support Representative to join them on a 6-12 month maternity leave cover. This role is perfect for someone with strong communication skills, a proactive attitude, and experience in customer service or sales support.

What You'll Be Doing:

* Responding to customer enquiries and delivering exceptional service
* Assisting the sales team with administrative support
* Communicating delivery times and stock levels with customers
* Managing general account enquiries and updating customers on stock availability
* Performing a variety of customer service tasks

What We're Looking For:

* Strong attention to detail and excellent problem-solving skills
* A well-organised and proactive approach to work
* Professional and pleasant phone manner
* Previous experience in customer service is a must
* Resilience, a can-do attitude, and a great sense of humour
* Ability to work collaboratively in a team environment

Other Requirements:

* Proficiency in Microsoft Office (Excel, Word, etc.)
* Experience using Attache (or similar accounting/stock systems) is a plus
* Ability to start at 7:00 am and finish at 2:30 pm (Monday-Thursday) - hours can be flexible

What's In It for You?

* Work-Life Balance - Enjoy a 4-day work week with flexible hours
* Great Team Culture - Join a supportive and friendly team that values collaboration
* Variety & Challenge - Work across customer service, sales support, and admin tasks

If you're ready to bring your customer service expertise to a supportive and dynamic team, we'd love to hear from you!
Apply now or contact our office on 0892159222 for more details.

OUR COMMITMENT TO DIVERSITY & INCLUSION

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

RIGHT TO WORK

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.