About the Role:

As the Retail Supervisor, you'll play a key role in delivering an exceptional in-store experience. You will support the Store Manager in leading and developing the team, driving sales, and ensuring smooth daily operations while embodying the spirit and values of the brand.

Key Responsibilities:

• Support leadership team in achieving sales targets and KPIs

• Motivate, coach and inspire a team of retail associates

• Deliver exceptional customer experiences through elevated service standards

• Assist in daily operations including stock management, visual merchandising and reporting

• Foster a positive and collaborative store environment

• Act as a role model on the shop floor, upholding brand image and company policies

About You:

• Previous experience in a supervisory or senior sales role within fashion retail (luxury or premium highly regarded)

• Strong leadership skills with the ability to lead by example

• Passionate about customer service and creating memorable shopping experiences

• High level of personal presentation and attention to detail

• Strong understanding of retail operations and performance metrics

• Flexible availability, including weekends and peak trade periods

What We Offer:

• Competitive salary package

• Career progression within a global fashion brand

• Training and development in a supportive and creative environment

• A chance to be part of an iconic retail location in the heart of Sydney

OUR COMMITMENT TO DIVERSITY & INCLUSION

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

RIGHT TO WORK

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.