LOCATION - ALBURY, NSW

PERMANENT FULL TIME

ATTRACTIVE SALARY PLUS BONUS STRUCTURE

STABLE AND SECURE EMPLOYMENT



OPERATIONS MANAGER



THE COMPANY

Our client is a well-known agricultural equipment manufacturer headquartered in Canada, with a facility in NSW. They have a strong history of creating top-quality, durable farm machinery. Their innovative products include the world's first tow-behind 138-bushel air seeder cart and the Mid Row Bander System, which makes precise fertilizer application during seeding easier. Their mission is to design, make, and distribute high-quality farm equipment that exceeds customer expectations, and they play a big role in modernizing farming, both locally and globally.



YOUR ROLE:

Operation Manager Role

As an Operation Manager, you will be responsible for effectively coordinating all aspects of operations in Eastern Australia, including sales & marketing, service & warranty, parts distribution, and production/assembly, in order to ensure the needs of all stakeholders are met. This position is located at the warehouse facility in NSW.



The ideal candidate will possess the following experience:

• Proven leadership and interpersonal skills
• Effective troubleshooting and problem-solving abilities
• Entrepreneurial mindset with an ability to think conceptually to solve problems and envision future opportunities
• Customer-focused attitude with a strong ability to build relationships, both with customers and within the team
• Solid understanding of and interest in precision seeding and tillage equipment, and the role it plays in modern farming practices and agronomy
• Strong analytical skills
• Effective written and oral communication skills
• Good planning skills, including the ability to identify trends and effectively manage them
• Strong computer skills, including knowledge of Microsoft Excel, Word, Infor XA and related databases
• Educational background in Agri-Business or Engineering is an asset.

MAIN RESPONSIBILITIES

• Monitor the performance of operations in Eastern Australia and ensure that team and corporate-level objectives are met

• Lead and coordinate sales and marketing activities for Eastern Australia, create and administer marketing programs to maximise opportunities
• Work closely with Marketing and Australia Managing Director to establish long-range forecasting & sales goals that maximise benefit to the organisation
• Engage with the production manager, parts manager, and financial controller to establish long-range plans for the workforce required to meet sales goals and provide ongoing support.
• Resolve warranty issues quickly and efficiently, minimise warranty costs and maximise cost recovery
• Plan, promote and execute dealer functions to promote products to the dealer network.
• Perform management & HR functions including training & development of team members, performance appraisals, and other responsibilities as required
• Work with other departments and locations of the business (including Canadian corporate headquarters & manufacturing facilities) in order to provide the best possible customer service and to ensure corporate objectives are met.
• The above list is not exhaustive, and the role may change to meet the overall objectives of the company

KEY REQUIREMENTS

• Relevant experience in a similar role within a similar industry is considered ideal.
• Business or Trade qualification
• Customer service focused: committed to providing exceptional customer service across all channels - written, phone, and face-to-face.
• Communication: the ability to communicate clearly and concisely, with varying communication styles depending upon the audience.
• Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
• Leadership: willingness to assist and support others as required and get on with team members.
• Time management/organisation: accomplish objectives effectively within the time frame given and carry out administrative duties within the portfolio in an efficient and timely manner.
• Advanced working knowledge of Microsoft Word, Excel and PowerPoint required

To be successful and considered for the role you will need to pass a Drug and Alcohol, Medical and Police Clearance Check.



Right to Work

The above position is open only to applicants who have a current right to work in

Our Commitment to Diversity & Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.