• Full time permanent position
• Location: Melbourne, VIC 3000
• Salary $60000-$62000 per annum+ super

We are looking for an enthusiastic and experienced Corporate Concierge/ Workplace Ambassador for one of our esteemed clients who is a world leader in real estate services.

As a workplace ambassador, you will play a key role in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services. You will be a vital member of the team connecting internal and external stakeholders together and support engagement, as well as improvement in facilities management and the delivery of client-centric service excellence to end users.

Key responsibilities

• Support Client/Stakeholders by providing superior customer service to meet both internal and external client expectations.
• Be the first point of contact and greet visitors to the office and assist with notifying their host.
• Assist in the management of contractors onsite to ensure they perform to the required standards (including inspection of vendors' works).
• Assist in the procurement of vendors and services as required.
• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner.
• Ensure workplace Health & Safety by conducting regular audits to ensure safety procedures are being complied with and assisting in carrying out safety procedures when needed.
• Coordinate booking of meeting/ training rooms.
• Assist with catering orders when required.
• Monitor consumable stock levels and order when required (stationery, groceries, etc.).
• Ensure cleanliness on site by performing regular inspections and giving direction to the onsite cleaning staff.
• Escort contractors for scheduled work and issuing visitor passes.
• Assist in the property risk management program.

Key requirements

• Experience in concierge/reception in corporate or hotel settings.
• Strong administrative, communication and problem-solving skills, a proven experience with continuous improvement initiatives and client reporting.
• Must present a professional and friendly corporate image to clients.
• Have the ability to stay calm when presented with multiple priorities.
• Some knowledge of occupational safety requirements will be advantageous.
• Ability to work well with others to meet targets.
• Proven ability to manage multiple and complex operational matters on a daily basis.
• Ability to prioritize and manage tasks in an efficient and timely manner.
• Must be a citizen or permanent resident of Australia.

If you are interested, have the required experience and passion for customer service, please apply NOW!

The above position is open only to applicants who have a current right to work in Australia.

Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.