Our client are a team of 2,600 people across Australia and New Zealand, and are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

They are are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

Are you a proactive and detail-oriented individual with a passion for logistics and customer service?

About the role:

Our client is looking for a Despatch Coordinator to join our team at our Ingleburn Warehouse team.

You'll play a key part in ensuring the smooth and efficient operation of our despatch area. From managing paperwork to coordinating with stakeholders and ensuring safety compliance, your contribution will be vital to our success.

Key Responsibilities

• Process despatch paperwork including stock transfers, deliveries, and customer pick-ups.

• Maintain clear communication with internal and external stakeholders to ensure seamless operations.

• Create shipments for orders requiring cartage and ensure accurate vendor payments.

• Support daily despatch operations and ensure all team members follow site safety protocols.

• Manage yard operations to meet truck turnaround times.

• Deliver exceptional customer service both in person and over the phone.

• Foster a proactive and collaborative working culture.

• Identify and implement process improvements to enhance efficiency.

• Cross-functionally support floor operations (including operating the forklift) when required.

What You'll Bring

• A current and valid forklift licence.

• A proactive, hands-on approach to your work.

• Strong problem-solving and analytical skills.

• High attention to detail and a drive for continuous improvement.

• Proficiency in SAP, WMS, Excel, and Word preferred.

• Excellent communication and interpersonal skills.

• Ability to build strong working relationships across teams.

• A willingness to learn and adapt to new challenges.

• A team-focused, constructive attitude.

• Integrity and the ability to perform well under pressure.

If this role sounds like you, please APPLY and submit through your resume!

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.