One of Australia's leading primary healthcare providers with over 60 clinics located throughout metropolitan and regional centres, comprising medical centres and four dedicated skin clinics. They have a long history in providing healthcare services, with a team of dedicated doctors, nurses and staff who are genuinely passionate about the health and well-being of their patients. They are engaged and compassionate about the communities in which they operate and work hard to ensure the best healthcare service is delivered to all individuals and families. Their services span all aspects of primary healthcare from general health assessments, paediatrics, travel medicine, skin checks, and chronic disease health assessments and management including diabetes and asthma. In many locations they also offer allied health services which will continue to expand, together with occupational health services.

They are seeking an assistant Practice Manager to provide the highest quality services to patients, clients, communities and visitors while promoting an internal culture of learning, high performance, and excellence. In this role, the 2IC works and contributes to the day-to-day operations of the practice including supporting reception, the Practice Manager and coordinating Chronic Disease Management (CDM) appointments within the practice. The 2IC will hold the ambition, leadership traits and knowledge in General Practice to step into the Practice Manager role to cover for periods of absence.

Key Responsibilities 

• Supporting the Practice Manager
• Leadership, Development and Training of Staff
• Chronic Disease Management (CDM) Coordination

• Quality Improvement
• Communication
• Customer Service
• Accuracy & Privacy
• Debt recovery
• Billing accuracy
• Medicare batching and rejection resubmissions
• Act as the Practice Manager during periods of absence

Essential Requirements

• Ability to work a minimum of 4 days per week in the role.
• CPR certification.

Preferred Qualifications, Education and/or Experience

• Previous experience in administration or clerical duties is ideal 
• Previous Customer Service experience
• Previous experience in a senior position within a medical centre supervising or managing staff.
• Certificate in Business (Medical Administration) well regarded.
• Knowledge of Medicare Benefits Schedule (MBS)

• Demonstrated knowledge of Medical Practice IT Systems.
• Excellent communication and strong leadership skills.
• Basic first aid certificate is desirable.
• Intermediate computer knowledge and skills
• Previous experience with busy telephone systems
• Experience using Microsoft applications - Excel, Word etc 
• Ability to work methodically  
• Data entry experience - operation of a computer terminal or similar equipment. 
• Good written and verbal communication skills 
• Friendly and pleasant personality 

 

This is a great permanent opportunity on offer with a great remuneration package. If this sounds like you, please click on the APPLY button and submit your resume. 

Our Commitment to Diversity & Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.