As the Regional Operations Manager, you will be instrumental in charting the course for our client's strategic development and overseeing all labour-based projects within the state. Your role will be pivotal in driving operational efficiency, fostering strong stakeholder relationships, and spearheading process improvements.

SPECIFIC DUTIES INCLUDE

• Build and drive an operational excellence strategy leveraging all relevant resources.
• Write and deliver strategic business plans by including relevant stakeholders and drawing on market expectations.
• Provide ongoing feedback and development of the operational teams.
• Work in close unison with the General Manager - ANZ on strategic and tactical initiatives.
• Build outstanding relationships with all CRMs, site managers and regional managers through superior influencing skills.
• Establish and build process improvement in all facets of business operations.
• Identify systems improvements and engage subject matter experts.

RELEVANT EXPERIENCE REQUIRED

• Team & relationship builder and developer (advanced leadership, communications & mentoring qualities).
• Excellent communication and presentation skills both written and verbal.
• Experience in managing significant operations e.g. as a General Manager or State Manager - min 5 years, leading a large workforce (300+).
• Service industry experience in related / relevant services industries - ideal.
• Experience in Cleaning and/or Security services at a senior management level - advantage.
• Prior track record in building and developing a team, driving culture and motivating your extended team.
• Ability to lead, educate and develop direct reports (managers and their teams).

REQUIRED KNOWLEDGE

• Knowledge of union and statutory requirements pertaining to operations, e.g.: Workcover, Awards, EEO & Diversity laws, statutes, regulations etc.
• Knowledge of the market and operational environment
• Understanding of the major factors influencing customer/client behavior
• Very sound knowledge of industry standards

• A copy of the full position description will be made available to short listed candidates.
• You must be an Australian Citizen or Permanent Resident to be considered.

Our Commitment to Diversity & Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.