The Company

Our client, a government organization, offers genuine opportunities for engagement and collaboration at all levels, empowering individuals to effect positive change. They foster a culture of continuous learning and high performance.

The Role

The IT Infrastructure Support Engineer ensures the upkeep and enhancement of critical ICT systems while providing technical assistance to end users across various platforms and locations. Their responsibilities include maintaining, safeguarding, and optimizing key technological infrastructure. The role involves continual improvement of IT systems and proactive problem-solving to ensure seamless operations for end users.

What's in it for you?

• Contract role until January 2025 with a generous pay: $45-50 per hour
• Opportunity for career development and exposure to advanced technology.
• Exciting government job opportunity

Key responsibilities

• Manage system and network monitoring and alerting applications, optimizing their performance, and ensuring the smooth operation of network/servers in hybrid, on-premises, and cloud environments.
• Operate within standard business hours for support, with readiness for occasional weekend and after-hours commitments for planned activities or urgent incidents.
• Conduct system upgrades as necessary to maintain vendor supportability and enhance system security, and travel as needed to maintain infrastructure equipment across various municipality sites.
• Actively engage with both internal and external stakeholders, facilitating effective communication and coordination to deliver projects successfully within budget and schedule, while also providing technical support and implementing new technology

Key requirements for the role

• Extensive experience with core Microsoft applications, including Active Directory, Microsoft 365, Microsoft Intune, SCCM, MS Azure
• Advanced knowledge in Windows 10/11 desktops/laptops, mobile devices (iOS/Android)
• Background in software packaging, scripting through Microsoft Intune and Aruba networks.
• Advanced knowledge of ITIL processes and ticket management (Incidents, service requests, changes)
• Understanding of cyber security practices.

• A copy of the full position description will be made available to short listed candidates.
• You must be an Australian Citizen or Permanent Resident to be considered.
• Must have a valid driver's license, working with children check and police check.

To apply for this role, select 'Apply" and submit your resume. We look forward to hearing from you.

About Us.

At Drake International Australia, we believe that your skills and aspirations deserve the best platform to shine. We are a leading recruitment agency with over 70 years of experience and a network of offices across Australia. We have helped thousands find their next career move by connecting talented individuals with exceptional opportunities across key industries. New beginnings start here... at Drake Australia.

Our Commitment to Diversity & Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.