ABOUT THE COMPANY

With over 50 years' experience, Drake Medox is considered one of the most trusted names in Disability & Nursing care as well as Recruitment & HR Solutions. Drake Medox specialises in the provision of in-home support to people with high and complex disabilities and support needs. We focus on providing staff that suit not only our client's clinical needs but also their social needs.

ABOUT THE ROLE

The key focus of this role includes:

• Managing the rosters of our clients and liaising with both clients and candidates to ensure that all shifts are filled
• Fill emergency shifts and be the initial point of contact for anything related to the rosters
• Equipping and supporting our teams of candidates in field
• Ensuring a high level of client compliance
• Approving timesheets/payroll for our workforce.

Drake Medox utilises an innovative dynamic rostering system and CRM system, allowing you to work on other projects and grow within the branch. Every day will be different, and you will be part of a supportive team that strives to make a difference in our client's lives.

ABOUT YOU

We are looking for someone to make this role their own and build a strong relationship with our clients and candidates. If you are a person that is a natural problem solver, enjoys a fast-paced environment and can multi-task with the best of them, then this role could be for you.

To be successful in this role you will possess:

• Outstanding customer service and administrative skills with a "can do" attitude with a sense of urgency around tasks
• Previous experience working in the Disability Sector (desirable)
• Exceptional organisational skills
• Ability to build rapport with clients and candidates
• Capable of working autonomously and within a team
• Excellent time management skills
• Advanced computer and phone skills.

BENEFITS:

• Opportunity for international travel through 100% Club rewards
• An internal Reward and Recognition program that recognises our high performers
• Access to our Employee Assistance Program (EAP) to employees and immediate family
• Full training provided
• Attractive bonus structure

If this position sounds like you, please apply or contact Branch Manager Adam Sparks on 1300 360 070.

Please note only shortlisted applicants will be contacted to organise an interview.

Any information provided to Drake International with respect to your application will be accessible only to those involved in the recruitment process. It will be used only for the purposes of recruitment and will be held securely.

Our Commitment to Diversity & Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.