02/24/2023

Effective communication techniques for working with individuals with disabilities

Drake Editorial

Male support worker communicating with a lady with a disability

Effective communication techniques for working with individuals with disabilities

The ability to communicate in a clear and respectful manner is essential when working with individuals with disabilities. It helps to build trust, promote understanding and create a positive working relationship. There are several effective communication techniques that can help support workers improve their interactions with individuals with disabilities.

Below are the 6 most important traits to consider for successful communication…

  1. Listen actively: It is essential to give your full attention and actively listen to what the individual is saying. This helps to create an environment of mutual respect and understanding.
  2. Use clear and concise language: Avoid using jargon, technical terms or complex language that the individual may not understand. Instead, use simple and straightforward language that is easy to comprehend.
  3. Consider the individual's communication style: Some may use assistive devices, while others may use sign language or alternative forms of communication. It is important to be aware of these communication styles and be open to adapting to meet the individual's needs.
  4. Use body language: Nonverbal cues, such as facial expressions and gestures can play a critical role in communication. Use body language to show that you are engaged and interested in what the individual is saying.
  5. Ask questions: If you are unsure about something - don't be afraid to ask questions. Asking questions helps to clarify any misunderstandings and promotes effective communication.
  6. Be patient: Communication may take longer than expected and it is essential to be patient and take the time to fully understand what the individual is trying to express.

Effective communication involves the exchange of information, thoughts and ideas in a clear and concise manner, ensuring that the intended message is accurately received by the recipient. Communication can take many forms - including verbal, nonverbal, written, and visual.

Every person is unique and should be valued for their individual strengths and abilities. Support workers should also be mindful of any cultural differences that may impact communication and should approach these differences with respect. By being adaptable to the various communication needs and styles of individuals with disabilities, support workers can create a more inclusive and accessible environment that promotes independence, autonomy and mutual respect.

06/03/2022

With the cost of turnover being 25%+ of an annual ...

Drake Editorial

With the cost of turnover being 25%+ of an annual salary...what are companies doing to retain staff in 2022?  From outsourcing overseas, to offering exponential pay rises to retain staff; Australian businesses are feeling the brunt of turnover in a big way - with predictions that the candidate’s market isn’t expected to swing the other way anytime soon. 

Read more

07/04/2022

Are cover letters still relevant in 2022?

Drake Marketing

Are cover letters still relevant in 2022? The short answer is yes! A resume without a cover letter only tells half of the story. The cover letter is what brings context to your narrative and an opportunity to present your professional personality. 

Read more

06/21/2022

A Drake job journey from one of our star candidate...

Drake Editorial

Our consultants love matching our candidate’s skill set to our wide range of jobs available with Drake - Read Ryan’s job success story today.

Read more