At Drake International, we hold ourselves to a high standard of client communication. Over the past few weeks, we have been monitoring all communication from the Government and Health Agencies in Australia. It has become clear the world is facing an unprecedented challenge. Like you, we are deeply concerned and want to do what we can to help keep our employees, field staff employees, candidates, clients, and their families and communities, safe and healthy during this time of uncertainty.

Here’s what we are doing:

  • We are in the process of transitioning our operations and staff to working remotely. 
  • Introduction of online interviewing of candidates.
  • The introduction of additional screening using a COVID-19 Health Questionnaire and risk assessment of all candidates.
  • We are upholding a strict self-isolation policy for anyone who is a risk and are asking all team members to avoid all non-essential activities outside of work.
  • We have briefed employees, casual employees and candidates on the importance of frequent hand washing and social distancing and have increased the availability of hand sanitiser and disinfectant wipes to maintain proper hygiene in all Drake locations across Australia.
  • We are following all Government guidelines and acting as ambassadors to communicate that information.

Drake Australia Pty Ltd, as part of its business continuity planning, has established a Pandemic Plan to address the risks associated with Coronavirus (COVID-19). The plan’s purpose is to:

  • Provide service and business continuity during any COVID-19 outbreak.
  • Identify all risks and mitigation strategies.
  • Reduce the risk of the emergence/spread of a potential COVID-19 outbreak at our service to the extent that this is possible.
  • Provide reassurance to staff and clients that key risks are being addressed.

For a copy of the Pandemic Plan, please click the button below.

Pandemic Plan

We will continue to track COVID-19 updates and directives from federal and local officials and medical experts and will continue to follow their guidance in the days and weeks ahead.

We remain committed to you, our clients, and to doing our part as an organisation to continually support the health and well-being of our field staff employees, candidates, and Drake International team members.


If you have any questions, please feel free to call your nearest Drake branch directly.

 

FAQ

Does Drake have a Pandemic Plan to ensure business continuity?

As part of our business continuity planning, Drake has developed a Pandemic Plan. 

CLICK HERE to view our Pandemic Plan.

What happens if a contractor falls ill or needs to self-isolate?

If a staff member becomes unwell or symptomatic, concerned they have come in contact with a COVID-19 positive, or suspected COVID-19 person. The instructions are as follows:

Step 1 - Contact their Drake consultant immediately on 13 14 48.

Step 2 - The Drake consultant will instruct them to call the COVID-19 hotline for their respective state. This hotline will assist in screening the staff member and give appropriate advice. 

Step 3 - If the staff member is told to self-quarantine for safety; the staff member will call their consultant and Drake will work on replacing their remaining shifts with the client until further notice. 

Step 4 - All affected parties will be informed.

What if a temporary or casual worker tests positive for COVID-19, the instructions are: 

 Step 1 – Casual worker to contact their Drake consultant immediately on 13 14 48.

Step 2 - Drake will advise to self-quarantine immediately.

Step 3 - Drake will inform the client immediately. 

Step 4 – Drake will inform every other casual Drake worker on site and advise to self-quarantine until further notice.

Step 5 – Drake will attempt to provide a replacement team to provide continuation of services to the client once the site is confirmed as risk free, however, this will be determined based on each individual circumstance.

Will Drake be communicating to Casual Employees how absences will be paid should they fall ill or need to self-isolate?

Casual employees were previously entitled to the Sickness Allowance under Centrelink if they were ill or forced to isolate due to Coronavirus but this ceased on 20 March 2020. 

Sickness Allowance has now been replaced by Jobseeker Allowance.  This applies to casual employees who are unable to attend work due to Coronavirus.  A range of other government benefits have also recently been introduced.  CLICK HERE for information about Government Assistance for Casual Employees.

Are staff entitled to sick pay if they have Coronavirus?

Casual employees including Drake Field Staff Employees are not entitled to paid sick pay.  They receive the 25% casual loading instead of receiving sick pay.

Casual employees were previously entitled to the Sickness Allowance under Centrelink if they were ill or forced to isolate due to Coronavirus but this ceased on 20 March 2020. 

Sickness Allowance has now been replaced by Jobseeker Allowance.  This applies to casual employees who are unable to attend work due to Coronavirus.  A range of other government benefits have also recently been introduced.  CLICK HERE for information about Government Assistance for Casual Employees.

Can casual staff be requested to work from home?

This will be at the discretion of the client and Drake.  Some clients have requested this right and Drake has determined to grant it. 

Can staff be required to attend work even if they would prefer to work from home?

For casual employees, the nature of their employment is that it is meant to be intermittent.  They can work at their discretion.  If a staff member has accepted shifts from Drake, however, then they are required to attend unless they can show evidence of being ill or unless they’re on unpaid carer’s leave.