Drake International are monitoring the global COVID-19 situation and are working through what that means for our business in this ever-changing landscape. The health and safety of our employees, as well as our casuals, clients and candidates is of the utmost importance to us, so we need to ensure that precautionary measures are taken.

If you have any questions, please feel free to call your nearest Drake branch on 13 14 48. 

What protective measures can you take to prevent possible contraction of COVID-19?

The guidelines provided on the World Health Organisation can be found here: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

 

Summary

Wash your hands frequently

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

Maintain social distancing
Maintain at least 1.5 metres distance between yourself and anyone who is coughing or sneezing. Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

Avoid touching eyes, nose and mouth
Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Practice respiratory hygiene
Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
Why? Droplets spread virus. By following good respiratory hygiene, you protect the people around you from viruses such as cold, flu and COVID-19.

If you have fever, cough and difficulty breathing, seek medical care early
Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.
Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.

Stay informed and follow advice given by your healthcare provider
Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19. Why? National and local authorities will have the most up to date information on whether COVID-19 is spreading in your area. They are best placed to advise on what people in your area should be doing to protect themselves.

Face Masks

As of midnight, Wednesday 22/7/2020, everyone (over the age of 12) outside of their home (in Metropolitan Melbourne and the Mitchell Shire) MUST wear a face mask or covering. It is recommended that people aged between 3-12 also wear a face mask or covering, however this is not mandatory.  Wearing a face mask protects you and your community by providing an additional physical barrier to coronavirus (COVID-19). 

From 11:59pm on Wednesday, 5/8/20, regional Victoria will return to Stage 3 “Stay at Home” restrictions.  Face coverings will continue to be compulsory.

https://www.dhhs.vic.gov.au/updates/coronavirus-covid-19/premiers-statement-changes-regional-restrictions

It’s recommended in NSW that people now wear facemasks.

https://www.nsw.gov.au/covid-19/face-masks

Worker Permits

From 11:59pm on 5 August 2020 workers in Melbourne who are undertaking a permitted activity are required to be issued a worker permit prior to attending work.  For further information on what permitted activities are please review the following link: https://www.dhhs.vic.gov.au/business-industry-stage-4-restrictions-covid-19 Drake has arranged for work permits to be applied for and issued to all essential staff who are undertaking permitted activities in Melbourne.  Workers must carry their worker permit and photo identification when travelling to and from work. 

Non-negotiable employee rules and requirements

The following are mandatory requirements for all temp staff who work for Drake:

Your Obligation

Mandatory Requirement

You must not attend work if you are feeling ill.

You must not attend work if you have been in contact with someone who is confirmed as having Covid-19.

If you are ill or in contact with someone who is confirmed as having COVID-19: you must not return to work until you have had a COVID test and have received a negative result.  You must provide that negative result to Drake before returning to work.

In the event that you are confirmed as having COVID-19: you must self-isolate until public health officers tell you it’s safe to return to normal activities.  You must provide a copy of the positive test to Drake and of your subsequent negative test result confirming you no longer have the virus. 

You must comply with all government laws requiring you to wear a face mask. This includes correct placement of the mask on your face to ensure it covers your nose and mouth.

You must comply with all government Stay at Home requirements.

You must comply with all government social distancing requirements

You must complete the COVID-19 Health Check each night if supplied to you by Drake.

You must hand sanitise prior to entering Drake’s premises.

You must practice social distancing when on Drake’s premises.

You must adhere to all government laws (state and federal) regarding Covid-19

You must adhere to all Drake and Client Work Health and Safety policies and procedures.

 

Need access to important COVID-19 information in another language?

Explore a list of resources about COVID-19 in 68 languages. The resources include fact sheets, guidelines and other publications.

https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/translated-coronavirus-covid-19-resources


If you have any questions, please feel free to call your nearest Drake branch directly.

 

Are you a Drake International temporary worker currently on an assignment?

 

FAQ

 

Virus Exposure

What if I test positive for Coronavirus (COVID-19)?

Do not report to work if you are on an assignment or a project. Call your local Drake Branch immediately and let us know you have tested positive for COVID-19. Your recruitment consultant will communicate with the client directly. For more information and resources, visit https://www.health.gov.au/resources/collections/novel-coronavirus-2019-ncov-resources

What if I may have been exposed to someone who tested positive for COVID-19?

Please contact your local Drake office immediately on 13 14 48 and tell your recruitment consultant that you believe you've been exposed to someone who tested positive for COVID-19.   Drake will advise to self-quarantine immediately. Drake will inform the client immediately.  Drake will inform every other casual worker on site and advise to self-quarantine until further notice. The casual should not attend the Drake offices or client sites until their self-isolation period is over and have not developed any symptoms.

Client Closures

What if the client's worksite where I work closes?

Contact your local Drake office or recruitment consultant right away and let them know the client has decided to close their workplace for a period of time. Your recruitment consultant will work with the client to determine if your work can be done remotely and if you can do so. If remote working is not possible, your assignment or project may end; often this is at the client's discretion. We will work with you to try and find another assignment or project, based on our clients’ work requirements and your availability. It is important to stay in contact with your local Drake office and inform them of your availability.

Do any of your clients have work from home options?

Available jobs or placements will vary according to branch. Please speak with your local Drake office.

Pay and Benefits Access

Will I get paid if I am at home sick?

For all Australian workers:

 

You may be entitled to receive government assistance if your:

  • Hours are reduced (including down to zero) during the COVID Pandemic;
  • If you are sick with Coronavirus; or
  • If you are unable to work or required to self-isolate due to being exposed to someone with Coronavirus or due to returning from a Coronavirus hotspot.

 

The following are potential government assistance measures that you may be able to access if you satisfy the eligibility requirements:

  • For Victorian workers:

    • State assistance:
      • You may be eligible for the $300 Coronavirus (COVID-19) Test Isolation Payment if you are tested for coronavirus and unable to work as a result of the requirement to self-isolate following the test.
      • If you are instructed by the Department of Health and Human Services to self-isolate or quarantine at home because you have been diagnosed with coronavirus (COVID-19) or have been in close contact with a confirmed case you may also be entitled to receive a one-off $1500 Coronavirus (COVID-19) Worker Support payment
      • Find out more here
        • This is available if you can’t work because the Victorian Department of Health and Human Services has told you to self-isolate or quarantine.
          • You won’t be eligible if you get:
            • JobKeeper payment; or
            • the $1,500 Victorian Coronavirus (COVID-19) Worker Support Payment.

What if I've taken a personal trip or vacation and travelled to or from another country, should I inform Drake or the client?

If you've recently travelled anywhere outside of Australia or interstate or to a Covid hotspot, contact your Drake office or recruitment consultant immediately. You are likely to be required to self-isolate for 14 days depending on where you have travelled.

The company that I am on assignment with may be closing its doors for an extended period of time due to COVID-19. How will my pay be affected?

If the company you are assigned to closes its business, your assignment will cease. Contact your Drake office for other work opportunities.

I am in self-isolation for 14 days due to travel/coming into contact with someone who has travelled. How will my pay be affected?

Depending on whether your job allows you to work remotely, this situation will impact your pay. Casuals previously were entitled to the Sickness Allowance under Centrelink if they were ill or forced to isolate due to Coronavirus but this ceased on 20 March 2020.   Sickness Allowance has now been replaced by Jobseeker Allowance.  This applies to casual employees who are unable to attend work due to Coronavirus.   

CLICK HERE for information about Government Assistance for Casual Employees.

 

I have contracted COVID-19 and cannot return to work. How will my pay be affected?

Casuals previously were also entitled to the Sickness Allowance under Centrelink if they were ill or forced to isolate due to Coronavirus but this ceased on 20 March 2020.   Sickness Allowance has now been replaced by Jobseeker Allowance.  This applies to casual employees who are unable to attend work due to Coronavirus.   

CLICK HERE for information about Government Assistance for Casual Employees.

If the government decides to shut down my town or due to the Coronavirus will I still get paid by Drake International?

We will work with you to try and find another assignment or project, based on our clients’ work requirements and your availability.

Can staff be required to attend work even if they would prefer to work from home?

Casuals can work at their discretion. If a staff member has accepted shifts from Drake, however, then they are required to attend unless they can show evidence of being ill or unless they’re on unpaid carer’s leave tending to a sick family member.

Face Masks

Who needs to wear a mask?

As of midnight, Wednesday 22/7/2020, everyone (over the age of 12) outside of their home (in Metropolitan Melbourne and the Mitchell Shire) MUST wear a face mask or covering. It is recommended that people aged between 3-12 also wear a face mask or covering, however this is not mandatory. Wearing a face mask protects you and your community by providing an additional physical barrier to coronavirus (COVID-19). 

For more information on face masks, you can visit

https://www.dhhs.vic.gov.au/updates/coronavirus-covid-19/face-coverings-mandatory-melbourne-and-mitchell-shire

From 11:59pm on Wednesday, 5/8/20, regional Victoria will return to Stage 3 “Stay at Home” restrictions.  Face coverings will continue to be compulsory.

https://www.dhhs.vic.gov.au/updates/coronavirus-covid-19/premiers-statement-changes-regional-restrictions

It’s recommended in NSW that people now wear facemasks.

https://www.nsw.gov.au/covid-19/face-masks

Are there any exemptions to this rule?

There are some exceptions to this rule, including:

  • when driving on your own or with members of your immediate household (but everyone in the car must have a face mask with them). If they are travelling with people not from their immediate household, everyone must wear a face mask or covering whilst inside and outside the vehicle.
  • Medical reasons that make wearing a mask or covering impracticable.
  • When entering banks and other financial institutions (for security reasons), but a face mask or covering must be worn prior to and after entering the bank or financial institution.

Do workers need to wear a face mask at work?

Yes – all workers must wear a face mask or covering whilst at work, even if social distancing is or can be achieved.

Is there a penalty for breaching these rules?

Yes – anyone (unless except) seen not to be wearing a face mask or covering will be fined $200.

Where do I get a face mask?

You can purchase cloth masks or surgical masks from retail outlets including chemists, hardware stores and other shops or you can follow our directions to make your own cloth mask

What are the different types of face masks and which one should I use?

The term ‘face mask’ includes cloth masks and single-use face masks (commonly called surgical masks). Both masks are suitable for use to prevent the spread of coronavirus (COVID-19).

Cloth masks are any nose and mouth covering made of washable fabric. We recommend a cloth mask made of three layers of a mix of breathable fabrics to ensure adequate protection. It does not need to be surgical quality to be effective.

Surgical masks are made with a non-woven meltblown polypropylene layer and available in various levels of protection. These are single use masks only so can’t be washed and used again.

There are other types of masks and respirators (such as P2 or N95). These are not recommended for use in the community and not advised to be used outside of healthcare or specific industries under health advice.

A scarf or bandana does not offer the same amount of protection as well-fitted face masks. This is due to the type of fabrics they are made from. Properly constructed cloth masks are made from at least three layers of materials, including a water-resistant outer layer.

How do I wear a mask correctly?

Cloth mask

A cloth mask should fit securely around the face, specifically covering the nose and the mouth areas. The mask should fit snugly on your face and be secured by ties at the back of your head or ear loops. If you are using a mask with ear loops, you can use a plastic clip or tie to join the ends together at the back of your head to make sure it fits snugly on your face.

Make sure that your mask does not have holes or a valve. This can result in breathing out the virus if you have coronavirus (COVID-19).

Wash your hands for at least 20 seconds with soap and water, or use hand sanitiser that is made up of over 60% alcohol before putting it on and after taking it off. Avoid touching your eyes, nose, or mouth at all times and store used face masks in a plastic bag until you have an opportunity to wash them.

Surgical mask (single use)

  • Before putting on the mask, wash your hands for at least 20 seconds with soap and water, or use a hand sanitiser that is made up of over 60% alcohol.
  • Check for defects in the mask, such as tears or broken loops.
  • Position the coloured side of the mask outward.
  • If present, make sure the metallic strip is at the top of the mask and positioned against the bridge of your nose.
  • If the mask has:
    • Ear loops: Hold the mask by both ear loops and place one loop over each ear.
    • Ties: Hold the mask by the upper strings. Tie the upper strings in a secure bow near the crown of your head. Tie the bottom strings securely in a bow near the nape of your neck.
    • Dual elastic bands: Pull the bottom band over your head and position it against the nape of your neck. Pull the top band over your head and position it against the crown of your head
  • Mould the bendable metallic upper strip to the shape of your nose by pinching and pressing down on it with your fingers.
  • Pull the bottom of the mask over your mouth and chin.
  • Be sure the mask fits snugly.
  • Don’t touch the mask once in position.
  • If the mask gets soiled or damp, replace it with a new one.

When is it safe to take my face mask off?

You can remove it outside, once you are away from other people, or in your car on your way home. If it is a cloth mask, don’t forget to bring your cloth mask inside to be cleaned. If you wait to take your cloth mask off until you have returned home, it may be easier to put it directly into the laundry.

What’s the best way to take off a face mask?

  • Wash your hands for at least 20 seconds with soap and water or use alcohol-based hand sanitiser containing at least 60% alcohol.
  • Don’t touch the front of the mask or your face.
  • Carefully remove your mask by grasping the ear loops or untying the ties. For masks with a pair of ties, unfasten the bottom one first, then the top one.
  • If your mask has filters, remove them and throw them away. Fold the mask and put it directly into the laundry or into a disposable or washable bag for laundering. Single use surgical masks should be disposed of responsibly.
  • Clean your hands again.

Can I reuse my face mask?

A cloth mask can be washed and re-used. It is a good idea to have at least two, so you always have a clean one available.

When leaving home, there might be times when you can’t maintain 1.5 metres distance from other people and wear a cloth mask, and times when you can maintain the distance and don’t need to wear a cloth mask. For instance, you might take crowded public transport to and from work, but at work be able to maintain appropriate distancing. Don’t reuse the same cloth mask to go home that you used earlier on the same trip to go to work. Put each used cloth mask into a zip lock bag to be taken home for washing. For each new situation put on a clean cloth mask.

Carry a paper bag or zip lock bag with you to carry clean masks and keep them clean.

Single use masks are for single-use only and should be disposed of responsibly in the rubbish bin.

Worker permits

Has Drake provided worker permits?

From 11:59pm on 5 August 2020 workers in Melbourne who are undertaking a permitted activity are required to be issued a worker permit prior to attending work.  For further information on what permitted activities are please review the following link: https://www.dhhs.vic.gov.au/business-industry-stage-4-restrictions-covid-19

Drake has arranged for work permits to be applied for and issued to all essential staff who are undertaking permitted activities in Melbourne. 

Workers must carry their worker permit and photo identification when travelling to and from work. 

Should Victorian police wish to verify your current working hours they can call Drake’s afterhours team at the number contained on your work permit to verify those hours. 

Please note, a worker permit can be shown electronically to authorities such as a photo, or scanned copy, on a mobile device.

Irrespective of whether you have been issued a work permit you must not attend work if you test positive to COVID-19 or if you have been in close contact with someone who has tested positive to COVID-19. 

There are on-the-spot fines and penalties for employees and employers if staff do not carry a correct worker permit when travelling to and from work.

An adult can take an essential worker to and from their place of work without a worker permit if the worker is their dependent and unable to transport themselves.